uLab Systems announced recent and upcoming updates to uDesign Cloud, along with the return of its VIP uAssist Program, reinforcing the company's evolution from an in-office aligner workflow pioneer into a complete, web-based digital orthodontic platform. The expanded Cloud experience gives orthodontic practices more ways to plan, order, print, and manage aligner and retainer workflows in one place—while preserving the flexibility and control that have long defined the uLab approach.
The updates build on uDesign Cloud 2.0, which brought self-planning and STL export for printers into a streamlined browser-based workflow for Mac and PC users. uLab is also reintroducing its VIP uAssist Program, a premium treatment planning option that provides priority access, expert guidance, and personalised support for practices seeking a higher-touch experience.
"uLab's technical teams have stayed focused on listening to customers and turning that feedback into practical improvements they can use every day," said Shawn Powers, CIO of uLab Systems. "Our goal is to give practices more flexibility without making the workflow more complicated."
The new Cloud 2.0 platform enables a faster release cadence to better serve requests from our customers. Recent and upcoming uDesign Cloud enhancements include EasyRx integration, expanded one-click scanner integrations, additional self-planning tools such as Global Movement, Pontic and Domes, Space Management, and other favourite tools from the desktop uDesign software.
For retainer workflows, uLab is highlighting a growing set of program enablers designed for speed and convenience. These include Retainer Fast Track, the ability to ship to an alternate address, custom-branded storage cases, and a new 8-retainer bundle that allows multiple shipments. uLab is also introducing a 1-year warranty on Reva retainers, underscoring its confidence in the material and their broader retainer offering. Reva-based products remain a key part of the uLab platform, with the company continuing to emphasize the material's thinner profile and sustained force retention over time. uSmile aligners and retainers are manufactured with Reva in the USA to support fast, reliable delivery for practices.
"Reva has been a strong addition to the uLab platform because it gives us a material that feels thinner while still performing the way we need it to," said Dr. Bill Layman. "What stands out to me is that uLab keeps building around real practice needs—not just treatment planning, but also faster retainer workflows, easier ordering, and more options for how a doctor wants to work."
